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Allow us to help you look for Hotels, Holiday Apartments and Luxury Villas for rent in Mallorca, Menorca and Cyprus

Help & FAQ's (to read in conjunction with our terms)

Please contact us for further details about Hotels, Holiday Apartments and luxury villas in Mallorca, Menorca and Cyprus.

I have my flights already, how do I search?
I am starting from scratch, how do I search?
What do the icons mean?
How do I calculate the price?
What is the minimum stay?
What is included in the price?
Is a damage deposit required?
Can we hold an option?
Extra beds
Changeover days
What if we have to cancel?
Passports and visas
Pet policy
When do we get our tickets?


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I have my flights already, how do I search?
Go to quick search and enter your requirements.
Location refers to the main destination eg Mallorca.
From date is the date you wish to access the property.
To date is the date you wish to vacate the property.
Property type refers to hotel or various self catering options.
No. of bedrooms applies to self catering properties only. Ignore this if your want a hotel.
Geographic location refers to the compass point of the resorts in the destination of choice.

Check boxes for criteria your property needs to fulfill
Remember, the more boxes you check, the fewer the search returns.

Click on the property you are interested in to view description.
More pictures will show have extra images if available

Availability will display an "availability pop up" with the annual booking situation where red is not available / green is available subject to availability/change over day and orange is on request i.e. we have to check first and normally have an answer very soon.


I am starting from scratch, how do I search?
To find your holiday, first you have to find some accommodation.
Go to home and either scroll down to the map icon towards the bottom of the page or click on search by criteria and enter your requirements.

Go to quick search and enter your requirements.
Location refers to the main destination eg Mallorca.
From date is the date you wish to access the property.
To date is the date you wish to vacate the property.
Property type refers to hotel or various self catering options.
No. of bedrooms applies to self catering properties only. Ignore this if your want a hotel.
Geographic location refers to the compass point of the resorts in the destination of choice.

Check boxes for criteria your property needs to fulfill
Remember, the more boxes you check, the fewer the search returns.

Click on the property you are interested in to view description.
More pictures will show have extra images if available

Availability will display an "availability pop up" with the annual booking situation where red is not available / green is available subject to availability/change over day and orange is on request i.e. we have to check first and normally have an answer very soon.

Once you have found the accommodation of your choice, call us to give you a quotation on flights.


What do the icons mean?

Car HireCar recommended or essential       Bird Watching     Ideal as a centre for bird watching
Walking  Ideal as a walking base         Heating   Property with adequate winter heating. Please refer for specific method

Swimming Pool   Property has access to a pool       Property with tennis courts or pay and play within 15 mins walk   Property with tennis on site or within walking distance of public court
  

How do I calculate the price?
Prices are rent per self catering property per week or per hotel room per week. Cars are per week (including all tax and insurance) and flights are on request. Insurance is extra.
 
What is the minimum stay?
One weeks rent for villas. (Less than a week by prior request with a reduction in price sometimes possible). There is no minimum stay for hotels unless stated, costs are calculated pro rata (divide advertised cost by 7 & multiply by the number of required nights.
 
What is included in the price?
Service & Bonding:
Great service starts from the moment you call. We will do our best to match the most appropriate holiday for your requirements, subject to availability naturally. Your have peace of mind knowing that your holiday is being looked after by a professional outfit that has been organising holidays for over 25 years and your money is 100% safe in the unlikely event of our financial failure.
You are met at the airport and ushered to the transfer or car hire representative. We do this even if we have not booked your flights!
Hotels:
Accommodation and board as stated in the price table.
All taxes are included and air con/heating is sometimes extra but mentioned in the description.
Self catering:
Rent and utilities. All taxes are included and air con/heating is sometimes extra but mentioned in the description. Wood for fires is extra. Welcome packs are provided unless stated.
Pre arrival clean. Linen & towels changed a minimum of 7 days (bookings for 8-14 nights will also receive a second linen change). Towels include Tea towel, bath towel and personal towel per person. Beach/face towels are generally not included.
 
Is a damage deposit required?
We sometimes will ask for a breakage deposit of £300-£600 depending on party size. This is taken the week prior to departure and refunded the week after return. It is taken on a credit card and usually appears on your statement as a contra entry.  
 
Can we hold an option?
On request, but it will only beheld for 24 hours.
 
Extra beds
These can only be arranged when the property is large enough. Please refer to the description.
 
Changeover days
We try to be as flexible as possible and allow "any day to any day" but this is not always possible in high season. Please ask one or our representatives.
 
What if we have to cancel?
Please refer to our terms and conditions.
 
Passports and visas
These are needed for all destinations and for all travelling passengers. CHECK VALIDITY BEFORE BOOKING
 
Pet policy
Some villas and hotels do accept pets. Please ask a representative if you need particular advice.

When do we get our tickets?
We aim to deliver 14-21 days before your date of travel. We are often held up by airlines' ticketing departments.
 

Allow us to help you look for Hotels, Holiday Apartments and Luxury Villas for rent in Mallorca.